| Your well-being and safety is at the heart of our concerns |
STRENGTHENED HEALTH CHARTER & ADAPTATION OF OUR OFFER AND SERVICES
We are committed to your safety and that of our teams:
To comply with the directives and recommendations of the public authorities in force. Jean-Michel, our Covid-19 referent, ensures the implementation of measures in the fight against COVID-19 and the training of our team.
We use, to the maximum, disinfectant cleaning products that respect our environment.
We have modified our organizations to avoid any interaction:
Anticipate your arrival!
To limit your waiting time at the reception. We recommend booking directly on the hotel website reservations@hotelcitadelle.fr and promoting remote payment. Your invoice will be sent to you by email.
Secure reception with plexiglass, hydro alcoholic gel, social distancing. We organize waiting areas if the reception is already occupied when you arrive.
Delivery of a disinfected key
Your meals: Breakfasts and meals will be served in your room or on the terrace (if possible). Our Room Service card is available on the hotel website or by email. Order when booking the room or upon arrival.
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| Breakfast |
adults: €12
children under 10: €7.50 Hot drinks (coffee, tea, chocolate), milk, large assortment of cereals, breads, wide selection of homemade jams, honey, pastries, homemade cakes, cold cuts, cheeses, dried fruit, fruit, applesauce, white cheeses and yogurts, fruit juice, ........ etc |
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| Reception |
Hotel reception is open from 7.30 am to 8.00 pm
Arrival time - After 3:00 p.m. & Before 9:00 p.m. Arrivals between 8 p.m. & 9 p.m. let us know beforehand. Early Check-in before 3 p.m. or Late check-out after 11 a.m. until 2 p.m. () - € 20 extra - after confirmation from the hotel. |
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| Concierge service |
Tailor-made stays
Babysitting Restaurant bookings Water sports, tennis, mountain biking, golf |
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| Bistro |
Bar & Wine Cellar
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| Relaxation area |
Fitness room
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| Fitness lessons |
Enjoy a lesson or two with Caroline
Pilates lesson - 1 hour (€15) |
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| Free Wi-Fi |
in the hotel and seminars area
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| Car park |
Free and open to the public for vehicles
Private and secure for bicycles and motorbikes |
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| Lift |
serves all our rooms
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| Extra charge for pets |
€9.00 per day
We accept dogs with pleasure, at a rate of 9 € per day and provided that they are kept on a leash. The places where their presence is not accepted are the dining room and the wellness area. |
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| Room service fee |
€3.00
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| Extra charge for twin room (2 beds) |
€10.00
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| Citadel hotel reservation policy |
Reservations are considered firm only upon receipt of a guarantee check or a bank card number with its expiry date and the cryptogram. The guarantee is equivalent to the amount of the first night, or 50% of the amount for stays of several nights Any reservation with our reception implies reading and acceptance of our conditions of sale as well as authorization to debit according to our cancellation conditions. |
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| Cancellation conditions |
For refundable reservations: The deposit is refundable if the cancellation occurs up to 2 days before the date of arrival. Over the SUMMER period and on all public holidays and weekends, this period is 14 days. In case of no show (No Show) or early departure, the entire stay will be charged. By accepting the general conditions of sale, you authorize the hotel to debit your credit card for the total or partial amount as specified in the description of the offer. |
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| Single room | Starting at €57 | Book |
| Classic Double room | Starting at €79 | Book |
| Superior Double Room | Starting at €96/night | Book |
| Superior Double Room with Sea View | Starting at €111 | Book |
| Superior Triple room | Starting at €111 | Book |
| Family suite with sea view | Starting at €155 | Book |
| Junior Suite Sea View | Starting at €128 | Book |
